Western Sydney is the epicentre of toll relief under the NSW Government’s $60 toll cap, with
350,000 e-tag account holders entitled to a rebate after the first three months of the scheme.
Eligible accounts will receive an average $134 cash rebate per quarter with the majority flowing to
Western Sydney.
Data shows the Government is getting cost-of-living assistance to where it is needed most, with
Kellyville, Baulkham Hills, Greystanes, Marsden Park and Moorebank making up the top five suburbs
for e-tag account holders eligible to claim toll relief.
Some suburbs have fewer eligible claims but a higher average rebate per account. They include
Lakemba ($309), Auburn ($266), Bankstown ($235), Rosehill ($232) and Villawood ($227).
A total of $46.8 million is available to be claimed after the first quarterly period.
Drivers who spend on average $200 per week on tolls will receive approximately $7280 in rebates
each year.
A fair use provision will ensure the integrity of the scheme, with motorists able to claim up to $400
in tolls for a maximum rebate of $340 a week for each tag or licence plate on a toll account.
To be eligible, a motorist must:
- Be a NSW resident;
- Hold a personal toll account with a NSW toll service provider, taking private trips on a NSW
toll road, excluding those on the M5 South-West for customers registered for the M5 South-
West Cashback Scheme at the same time, and - Spend more than $60 a week from their individual tag or licence plate on tolls on eligible,
personal trips.
From Tuesday 9 April, eligible customers can visit the Service NSW website and link their toll
account with Service NSW to make a claim.
For more information about the rebate, visit the Service NSW website.
Premier Chris Minns said:
“We know the toll burden is hitting families who can least afford it most, particularly parts of
western Sydney that have fewer public transport alternatives to getting in the car and paying tolls.
“The $60 toll cap is a key part of the NSW Government’s commitment to provide cost-of-living relief
to families at a time when they are doing it tough.
“We promised to deliver this toll cap ahead of the election and I am glad to see it is drivers in
Sydney’s west who will benefit from toll relief the most – proof that our policy is reaching those who
need it most.”
Minister for Western Sydney Prue Car said:
“For too long the former Government imposed an unfair tax on the families of Western Sydney.
“Delivering toll relief for the West will significantly ease the financial burden for working families.”
Minister for Roads John Graham said:
“The toll cap is designed and operating as a cost-of-living relief measure that provides support for
those people who do not have the choice to avoid toll bills in getting around Sydney.
“An average $134 cash rebate will be welcome to families doing it tough and I encourage people to
make their claims if they are a regular toll road user.
“The cap is part of a multilayered approach by the NSW Government, providing immediate relief as
we look at ways to make the toll network more equitable for all with the assistance of the
independent Toll Review being led by Professor Allan Fels.”
Minister for Customer Service and Digital Government Jihad Dib said:
“When applications open next Tuesday, we want motorists to hit the pedal to the metal and lodge
their claim with Service NSW.
“We have made the application process simple to use – you can link your toll account to your
MyServiceNSW account, view your Toll Tracker and then if eligible, submit your claim. It will be even
quicker if you have your details like your toll account number and bank account information ready to
go.
“Anyone who needs Service NSW assistance linking their toll account and making claims can call 13
77 88 for help or visit their nearest Service NSW Centre.”